Service client Agorastore
Articles
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Can a product be delivered?
The vast majority of products are to be collected from their location. However, provided the seller accepts it, you can arrange a delivery to a given location via a carrier at your responsibility. ...
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Are the products subject to VAT?
Authorities have a 0% VAT rate (there is therefore no recoverable VAT for products sold by the authorities) and companies have a VAT rate of 20%. The product description sheet shows the amount of VAT.
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Is it possible to see the products?
Visiting days may be arranged by the sellers. They are mentioned as appropriate in the product description.Otherwise you can also send a request to the seller via the product sheet. Use the option ...
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Can I bid below the starting price?
For certain goods, and with the permission of the seller, a tab located below the price allows you to make an offer below the displayed starting price. This offer will be considered in the event th...
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Is it necessary to present on the premises during the bidding?
No, there's no need! Everything happens through your computer, tablet or phone during the dates indicated on the product sheet of the property concerned.
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The item does not match the product listing, what should I do?
If, upon collection, you notice that the item does not match the information provided by the seller on the product listing, we strongly advise you to not collect the item and to notify us as soon a...
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What supporting documents should be provided during collection?
Make sure you take along papers proving your identity, such as your passport, identity card or driving license (unless stated otherwise in the bidding email confirmation). * In the case of payments...
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I can't login, what should I do?
If you are having problems logging into your account, it may be due to incorrect completion of your registration. Be sure to go to your mailbox that matches the address you specified during registr...
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My registration didn't work, what should I do?
Be sure to fill out all the required fields, choose your title and your status (if you are a business, a community, an organisation, individual or other).Then confirm. If that does not work, try a ...
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I want to deregister from the site
If you wish to deregister from our site, please send us the request by email to sav@agorastore.fr.We will advise you of your deregistration from our site by email.