This article is for sellers. It describes what happens between submitting your listing and it going live: who reviews it, within what timeframe, what may be asked of you, and how to respond.
Summary
- Every listing is checked by our teams before going live: it's a quality guarantee for buyers, and therefore for your sale prices.
- A response comes within 48 hours on average.
- Three outcomes are possible: approval, a change request, or rejection.
- During review, your listing is no longer editable from your Personal Space.
- Once approved, publication is automatic, according to the calendar of the sale chosen.
1. Your listing's journey
- You submit your listing from the form or from
My Drafts.
- It takes the
Awaiting reviewstatus and can no longer be edited.
- Our teams review it.
- You receive a response by email, and the status changes in your Personal Space.
- If approved, the listing leaves
My Draftsand moves toMy Sales.
- It's published automatically when the sale opens.
An information icon reminds you that a response from our teams is expected within 48 hours.
2. What we check
Checkpoint | What we look at |
Listing quality | A clear title, a complete description, no personal contact details in the text. |
Consistency of information | The match between the category, the declared specifications, and the photos. |
Photographs | Their number, sharpness, and how well they actually show the item, defects included. |
Documents | The presence of the required supporting documents for the category, for example the registration document for a vehicle. |
Sale settings | The starting price, the sale selected, the dates, and the collection terms. |
3. The three possible outcomes
✅ Your listing is approved
It disappears from My Drafts and moves to My Sales with the corresponding status. There's nothing more for you to do: publication will happen automatically according to the sale's calendar.
✏️ A change is requested
Your listing returns to My Drafts with the Needs changes status, and you receive an email.
A speech-bubble icon appears on the relevant row: click it to read the reason. On mobile, it's shown in a gray box.
Correct the flagged points, then resubmit the listing for review. Our teams will then focus on the items you've adjusted.
❌ Your listing is rejected
The Rejected status is shown, along with a speech bubble giving access to the reason, and you receive an email.
A rejected listing can no longer be edited: the only action available is deleting it. You can create a new listing taking the reason given into account, or discuss it with your Agorastore contact.
4. The two most common requests
Reason | How to respond |
Starting price too high | An adjusted amount is suggested to you, along with a comment explaining the goal: creating bidding momentum. You can accept the suggestion and resubmit the listing, or enter another amount and resubmit as well. |
Incomplete listing | The missing items are specified (registration, mileage, running condition, registration document, additional photos...). Complete them, then resubmit the listing. |
A starting price adjusted downward isn't a devaluation of your item: it's a lever to attract more bidders and, in practice, achieve a better final price.
5. During review
While your listing is awaiting review, you no longer have an edit option from My Drafts. If a correction is urgent, contact customer service.
If your item's status is Under review or Upcoming sale, a change request is still possible through our teams.
Our tips
- Submit your listings at least a few days before the target sale opens, to allow for a possible back-and-forth.
- Read the reason carefully before making corrections: a partial resubmission leads to another round trip.
- Avoid phone numbers or links in your descriptions: it's a common reason for a request.
- Anticipate the required documents for your category from the moment you create the listing.
Frequently asked questions
How long does review take?
A response is expected within 48 hours. Listings are reviewed several times a day.
How do I know where my listing stands?
The status shown in My Drafts tells you at any time, and you're notified by email at every change.
Can I fix a mistake during review?
Not from your Personal Space. Contact customer service, who can step in as long as the item isn't published yet.
How many times can I resubmit a listing?
There's no limit. Each new submission triggers a new review.
My listing is approved, why isn't it visible yet?
Because the sale it's placed in hasn't started yet. Publication follows that sale's calendar.
Is a rejection final?
For that specific listing, yes: it can only be deleted. Nothing stops you from offering the item again with a corrected listing.