This article is for all users, buyers and sellers alike.
Summary
- Agorastore notifications are mainly sent by email, to the address registered on your account.
- They cover bidding, personalized alerts, purchase tracking, and answers to your questions.
- You can reduce their number by refining your alert criteria.
- If you stop receiving anything, a few simple checks are usually enough to fix it.
1. The main channel
Notifications and alerts are sent by email to the address provided when you signed up. Remember to:
- Regularly check your inbox and your spam folder
- Add sav@agorastore.fr to your contacts
- Make sure your email address is correct in your profile
2. Types of notifications
Category | Examples |
Bidding | You've been outbid, you win a bid, reminder before closing |
Personalized alerts | New sale matching your search criteria |
Purchase tracking | Payment confirmation, collection instructions, important updates |
Communications | Answers to questions you've asked |
3. Managing your notification volume
- Refine your criteria: the more precise your alerts, the fewer irrelevant notifications you'll receive.
- Organize your alerts: create separate alerts based on your needs.
- Temporarily disable your alerts if needed (for example, during vacations).
For any change you cannot make yourself, contact customer service.
4. I'm no longer receiving my notifications
Verification steps
- Check your spam and junk folders
- Check your email address in My account > My information
- Check that your alerts are active and that their criteria aren't too restrictive, in Alerts
- Check your notification preferences in My saved searches
- Add sav@agorastore.fr to your contacts
If the problem persists, contact sav@agorastore.fr, specifying your email address, the alerts in question, and since when you've stopped receiving anything.
Our tips
- Add our address to your contacts as soon as you sign up to avoid any automatic filtering.
- Review your alert criteria regularly to keep your notifications relevant.
Frequently asked questions
How often will I receive alert emails?
This depends on the number of new sales published, how precise your criteria are, and seller activity on the platform.
Can I temporarily suspend my alerts?
Yes, you can temporarily disable your alerts, for example during your vacations.