Bidding and buying
Getting access to bidding
The steps required before you can bid
The conditions to meet: verified account, documents, security deposit, and authorization.
Request to take part in a restricted sale
What a restricted sale is and how to request authorization to bid on it.
Submit your documents and track their validation
Which documents to provide, how to send them, and how to track their validation.
The security deposit
The bank card security deposit: how it works
What a bank card hold is, the tiers, how long it lasts, and the conditions for releasing it.
Register or increase your bank card hold
The procedure for registering a hold or moving up to a higher tier.
Is your banking information secure?
Why we keep your banking information, how it's protected, and how to request its deletion.
How bidding unfolds
How an auction sale works
The sale timeline, bidding rules, and the closing mechanism.
Placing a bid: how it works
How to bid, bid increments, and how you're notified when you're outbid.
What happens at the end of a sale?
The possible outcomes, the award of the item, and the steps that follow the close.