To contact Agorastore, several options are available to you depending on your needs.
📧 By email (recommended) sav@agorastore.fr This is the fastest way to get a personalized response. Our team usually replies within 24 to 48 business hours. Useful information to provide in your message: • Your account email address • The number or link of the relevant listing (if applicable) • A clear description of your question or issue • Screenshots if relevant
💬 Via the Igor chatbot The chatbot is available 24/7 to answer your common questions immediately.
📋 Help Center and FAQ Check out our help center with many articles to guide you in using the platform.
☎️ By phone For urgent requests only.
In the meantime, check our FAQ or use the chatbot.
🏢 For a sales project If you wish to be assisted with your sales project: 1. Go to the "Sell" page on the website 2. Access the information request form 3. Complete the required steps (type of goods, contact details, project, etc.) 4. Submit your request Once the form is sent, your request is forwarded to the sales team. An advisor will contact you to assist you with your project. Our team is here to support you throughout your experience on Agorastore!
Agorastore keeps you informed of all the important steps of your activity on the platform through different types of notifications.
📧 Main notification channel Agorastore notifications and alerts are mainly sent by email to the address you registered when you signed up. To make sure you don't miss anything: • Check your email inbox regularly • Remember to check your spam/junk folder • Add sav@agorastore.fr and Agorastore emails to your contacts to prevent them from going to spam • Make sure your email address is correct in your profile
🔔 Types of notifications available Auctions: • When you are outbid • When you win an auction • Reminders before closing Personalized alerts: • New sales matching your criteria Purchase tracking: • Payment confirmation • Pickup instructions • Important updates Communications: • Replies to questions asked
📊 Notification frequency Aside from functional notifications related to your account or an ongoing sale, you receive an email each time a new sale matches your alert criteria. The frequency varies according to: • The number of new sales published • The specificity of your criteria (broader criteria = more notifications) • The activity of sellers on the platform
⚙️ Managing notification volume To control the number of notifications you receive: • Refine your criteria: The more precise your alerts, the fewer irrelevant notifications you will receive • Organize your alerts: Create separate alerts for different needs • Adjust if needed: If you receive too many notifications, modify your alerts to make them more restrictive • Temporarily disable: If you go on vacation, you can temporarily disable your alerts If you wish to change the email notifications you receive, contact customer service so they can set up your account according to your preferences.
❌ I am not receiving my notifications If you are not receiving your Agorastore alerts: 1. Check your spam/junk folder Alert emails can sometimes be automatically filtered. 2. Check your email address ◦ Log in to your account ◦ Go to "My Account" > "My Information" ◦ Make sure your email address is correct 3. Check your alerts ◦ Go to "Alerts" ◦ Make sure your alerts are active ◦ Check that the criteria are not too restrictive 4. Check your notification preferences Make sure email notifications are enabled in your settings under "My Saved Searches" 5. Add Agorastore to your contacts Add sav@agorastore.fr to your contacts to avoid automatic filtering
If the problem persists: Contact our support at sav@agorastore.fr and specify: • Your email address • The alerts concerned • Since when you have not been receiving notifications
To contact Agorastore, several options are available to you depending on your needs.
📧 By email (recommended) sav@agorastore.fr This is the fastest way to get a personalized response. Our team usually replies within 24 to 48 business hours. Useful information to provide in your message: • Your account email address • The number or link of the relevant listing (if applicable) • A clear description of your question or issue • Screenshots if relevant
💬 Via the Igor chatbot The chatbot is available 24/7 to answer your common questions immediately.
📋 Help Center and FAQ Check out our help center with many articles to guide you in using the platform.
☎️ By phone For urgent requests only.
In the meantime, check our FAQ or use the chatbot.
🏢 For a sales project If you wish to be assisted with your sales project: 1. Go to the "Sell" page on the website 2. Access the information request form 3. Complete the required steps (type of goods, contact details, project, etc.) 4. Submit your request Once the form is sent, your request is forwarded to the sales team. An advisor will contact you to assist you with your project. Our team is here to support you throughout your experience on Agorastore!