Products sold on Agorastore are generally sold as is, without commercial warranty.
📋 General Principle
All products listed on Agorastore are sold without warranty.
This lack of warranty means that you purchase the item in its current condition, with any visible or hidden defects.
🔍 Before Bidding
To ensure the actual condition of the item, it is strongly recommended to:
- Carefully review the product sheet: read all the information, examine the available photos and documents
- Ask the seller your questions: use the "Any questions about this item?" section on the product sheet to get more details about the condition, features, or to request additional photos
- Arrange a visit if possible to see the item on site before bidding
⚠️ If you notice a problem after collection
Although items are sold as is, here are the steps to take if you notice a problem with the product after collection:
0. Do not accept the item on site if the non-conformity is visible at the time of collection
1. Take photos of the identified problem
2. Keep all documents (delivery note, invoice, communications with the seller)
3. Quickly contact our support team at sav@agorastore.fr by:
- Describing the problem precisely
- Attaching the photos
Our team will review your situation and help you find an appropriate solution.
💡 Our Tips
- Read all documentation carefully before bidding
- Ask the seller any questions before placing your bid
- Feel free to request additional information or extra photos
- If possible, visit the item before bidding
We are here to help! If you have a problem, contact our support: sav@agorastore.fr