A bid on Agorastore constitutes a legally binding commitment. Here’s what you need to know about cancellation possibilities.
❌ Can I cancel my bid?
No, unfortunately you cannot cancel a bid after you have confirmed it on Agorastore.
Why?
Any confirmed bid constitutes a legally binding commitment between you and the seller. It is like signing a contract.
What this means:
• No cancellation possible once the bid is placed
• No modification of the amount
• Obligation to finalize the purchase if you win the sale
🆘 In case of clear error
If you made a mistake (typing error, misunderstanding, etc.):
1. Contact immediately:
◦ The seller via Questions & Answers
◦ Our support at [sav@agorastore.fr]
2. Explain the situation in detail
3. Important: Cancellation depends on the goodwill of the seller and is never guaranteed
⚠️ Consequences if you do not honor your commitment
If you win a bid and do not finalize the purchase:
• Suspension of your account
• Forfeiture of your deposit.
• Seller may claim compensation
• Possible legal action
🛡️ To avoid mistakes
Before confirming your bid:
• Always check the amount before confirming
• Make sure you have read the entire description of the item
• Confirm that you can finalize the purchase
• Use automatic bidding if you are unsure
Think carefully before bidding!
🔄 If the seller refuses the sale
In some exceptional cases, the seller may refuse the sale after your winning bid:
Possible reasons:
• Reserve price not met: The seller had set a secret minimum price that was not reached
• Problem with the item: The item is ultimately no longer available (sold elsewhere, destroyed, etc.)
• Exceptional reasons: Unforeseen situations on the seller's side
What happens then:
1. You receive an email informing you that the sale is cancelled
2. You do not have to pay anything and are no longer committed
3. You do not incur any penalty or negative consequence
What you can do:
• Contact our support at [sav@agorastore.fr] if you want to understand the reasons
• Look for similar items on the platform
• Create an alert to be notified of new similar sales
Rest assured: This is a rare situation! Sellers on Agorastore are mostly public authorities and large reputable companies.
📊 Tracking your bids
On your Agorastore Personal Space, you can easily track all your current bids.
Need help? Contact our support team: [sav@agorastore.fr]