Vehicules & Equipments

• How to find a product on Agorastore?
  Service client Agorastore — 

  Updated February 10, 2026 16:19

  Agorastore offers you several tools to easily find listings that match your needs.

  🔍 Search methods

  1. Search bar

  Type keywords describing what you are looking for in the search bar (e.g.: "Renault car", "desk", "land"). You can also search by:

  • Seller name (public authority, company)
  • Geographical area
  • Category, brand, or model

  

  2. Browse by categories

  Browse through the different categories from the banner at the top of your screen to discover available items.

  With the new Agorastore platform, you now benefit from:

  • A more efficient and accurate search
  • The ability to save your favorite searches
  • Optimized mobile browsing

  

  🎯 Filter and sort results

  To refine your search:

  1. Perform a search or access a category
  2. Use the filter menu located on the left of the page
  3. Select the criteria you are interested in:
     • Category (vehicles, furniture, equipment, etc.)
     • Price
     • Location
     • Ongoing / completed sales
     • And many more...
  4. The results update automatically when using checkboxes; otherwise, make sure to click "OK".

  

  To sort the results:

  1. Look for the sorting dropdown menu (at the top of the results)
  2. Select the desired sorting criterion
  3. The results will automatically reorganize

  Tip: You can combine several filters for a more precise search. The more detailed your criteria, the more relevant the results will be.

  

  🔔 Save a search (create an alert)

  You can save a search by creating a personalized alert:

  1. Log in to your account
  2. Perform a search using the search bar or categories
  3. Refine your criteria with filters
  4. Click on "Create an alert"
  5. Enter the title, frequency, and enable email notifications
  6. Confirm

  

  Your search is then saved and accessible in your Personal Space, under the "Alerts" section. You will receive email alerts as soon as a new item matches your criteria.

  

  ⭐ Find a previously viewed listing

  If you added the listing to your favorites, you can easily find it in the "My favorites and bids" section of your Personal Space.

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  In your Personal Space, easily find all your saved searches and favorite listings.

  Happy searching!

   

• How can I get more information about a product?
  Service client Agorastore — 

  Updated February 10, 2026 16:42

  Do you have questions about a product? You can contact the seller directly to obtain more information.

  💬 Contact the seller

  To ask a question about a product:

  1. Go to the product page of the item you are interested in
  2. Use the “A question about this item?” section
  3. Ask your question (features, condition, possibility of a visit, additional photos, etc.)
  4. You will receive the answer by email at the address associated with your account

  📸 Request additional photos or documents

  Yes, you can absolutely request additional photos or documents regarding a product.

  Use the same procedure via the “A question about this item?” section to make your request to the seller.

  The seller can update their product page based on the questions you have asked, in addition to sending responses directly to you by email, as long as the auction has not yet started.

  ⏰ Response time

  Usual response time: Generally between 24 to 72 hours (business days)

  Factors influencing the response time:

  • The seller's availability
  • The complexity of your question
  • The volume of questions received
  • The seller's working hours (public entities, companies)

  Sellers strive to respond as quickly as possible, but it is possible that you may not receive a response before the end of the sale.

  ❓ If you do not receive a response

  1. Wait a few days: Sellers may be busy
  2. Check your spam folder: The response may have arrived without you noticing
  3. Review the description and available documents: Make sure you have read all the information already provided on the product page
  4. Contact support: If after 5-7 days you still have not received a response and this is limiting for your bidding, write to sav@agorastore.fr who can follow up with the seller

  💡 Tip

  Ask your questions as early as possible before the end of the sale to have time to receive a response and decide whether to bid with all the information you need.

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  Our platform will continue to evolve in the coming months to provide you with an even better Q&A experience.

   

• Is it possible to see the products?
  Service client Agorastore — 

  Updated February 10, 2026 16:33

  Visiting days may be arranged by the sellers. They are mentioned as appropriate in the product description.

  Otherwise you can also send a request to the seller via the product sheet. Use the option " Enter your question ". The seller will reply by email and will also be able to publish their response on the site in this same location.