At Agorastore, we make it a priority to ensure the quality of the listings published on our platform, as well as the reliability of our sellers.
Strict support to guarantee quality:
Our teams apply strict verification procedures, notably through a KYC (Know Your Customer) process which allows us to verify the identity and legitimacy of our sellers. This framework is designed to protect buyers and ensure a secure sales environment.
And what if something slips through?
Despite these controls, zero risk does not exist. This is why we have also implemented a rapid and rigorous procedure for handling reports. Each report is carefully reviewed and subject to thorough verification before any decision or action is taken (blocking a listing, suspending an account, etc.).
What type of reports are concerned?
You can alert us if you notice, for example:
Suspicious or inconsistent photos (blurry, misleading, or taken from another site),
Suspicious documents related to a vehicle (registration certificate, transfer certificate, etc.),
Any other inconsistency or element that seems fraudulent or illegitimate to you.
How do I report a listing?
Simply send an email to our team at the following address:
📧 sav@agorastore.fr
We kindly ask that you attach:
The link to the listing in question
Any element or screenshot that can help us understand the situation
