This article is for buyers. It explains how to find out if a viewing is possible, how to book an appointment, and how to make the most of your visit before bidding.
Summary
- Viewing is optional: it's up to the seller to decide whether to offer it.
- Details are given in the
Viewing and collectionsection of the listing.
- It takes place before the sale closes, during the time slots indicated.
- Items are sold as is: viewing is the best way to form your own opinion.
1. Finding out if a viewing is possible
Open the listing and scroll down to the Viewing and collection section. Three scenarios:
What the listing says | What it means |
Viewing dates are specified | The seller opens their site on those dates. Show up or register according to the stated procedure. |
Viewing by appointment | The seller receives visitors by time slot: you must arrange a time in advance. |
No viewing mentioned | No viewing is organized for this item. Rely on the photos, description, and questions and answers. |
Viewing dates are always before the sale ends. They are different from collection dates, which only concern the buyer who won the item.
2. Planning your visit
- Note the dates and time slots shown on the listing.
- Check the location shown at the top of the listing: city and postal code.
- If registration or an appointment is required, follow the procedure specified in the
Viewing and collectionsection.
- If you're unsure about access or times, ask your question from the listing's
Questions & Answerssection.
The exact address of the item is only shared with the buyer, after payment. For a viewing, the details given by the seller in the listing are what apply.
3. On the day of the viewing
Things to bring:
- a valid ID, often required at the entrance of professional or public sites;
- the item's reference number, shown on the listing;
- suitable shoes and clothing: many items are stored outdoors, in workshops, or in warehouses;
- something to take photos and notes with.
Take advantage of your visit to check the collection conditions: site access, door width, presence of a loading dock or lifting equipment, vehicle size required. These details are often what complicate a collection.
4. What to check
- The item's overall condition and how well it matches the photos.
- Whether it works, when the seller allows it to be turned on.
- The defects mentioned in the description: their actual extent.
- The accessories, keys, or documents stated as included.
- The size and weight, to plan for transport.
Items are sold as is, with no guarantee that they work unless stated otherwise. After the sale, no complaint about anything visible during the viewing can be considered.
5. If you can't attend in person
- Ask precise questions from the listing: answers that are made public benefit everyone.
- Ask for additional photos of a specific detail.
- Check the documents attached to the listing.
- Send someone you trust: the seller doesn't require the visitor to be the bidder.
Our tips
- Plan ahead: viewing slots are often well before closing, and aren't repeated.
- Prepare a checklist before you leave: it's easy to forget things on site.
- Set your maximum budget after the viewing, factoring in fees and transport.
- If the viewing leaves you with serious doubts, it's better to walk away: a bid commits you permanently.
Frequently asked questions
Is viewing required to bid?
No. It's optional, but strongly recommended for technical items or items of significant value.
No viewing is offered, can I request one?
You can ask via the listing's questions and answers section. The seller remains free to accept or decline.
Can I try out or operate the item?
This depends on the seller and the item. Ask before your visit.
Can I bring a professional with me?
Yes, within the site's access rules. Mention it when booking your appointment.
Does viewing commit me to bidding?
No, it doesn't commit you to anything. Only bidding commits you.
Can I collect the item on the day of the viewing?
No. Collection only happens after the sale closes and full payment is made, during the scheduled collection slots.